Privacy Policy

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Southern Garden Landscaping LTD (referred to as "SGL", "we", "us", or "our") is a gardening and landscaping business based in the UK. Our registered address is [Insert Address], and we operate under the laws of the United Kingdom.

We may collect and process the following types of personal data:

• Contact Information: This includes your name, email address, phone number, and postal address.
• Transactional Data: Records of payments, job history, and contracts for services you request.
• Website Usage Data: Information about how you use our website, including your IP address, browser type, and browsing activity through cookies or similar technologies.
• Communication Data: Any correspondence you send us via email, website forms, or other communication channels.

We use your personal data for the following purposes:

• To Provide Our Services: To manage and fulfil any contracts you enter into with us (e.g., booking landscaping or gardening services).
• Customer Support: To respond to your inquiries and provide updates about our services.
• Marketing: With your consent, we may send you marketing information about SGL’s services, promotions, or updates.
• Improving Our Services: To analyse website usage patterns and improve our customer experience and offerings.

We will only process your personal data when we have a legal basis to do so. The legal grounds include:

• Contractual Necessity: Processing your data to fulfil a contract (e.g., providing you with gardening services).
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving services and marketing.
• Consent: When you provide explicit consent for us to process your personal data for specific purposes (e.g., receiving marketing materials).

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Contractors or partners who assist us in providing our services (e.g., IT service providers, payment processors).
• Legal Obligations: Authorities or legal bodies when we are required by law to disclose personal data.
• Business Transfers: In the case of a merger, acquisition, or sale of business assets, personal data may be transferred as part of that process.

We implement a variety of security measures to ensure the safety of your personal data. This includes encrypted communication channels, secure servers, and data protection protocols. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: If your data is incorrect or incomplete, you have the right to request a correction.
• Deletion: You can request that we delete your personal data in certain circumstances.
• Objection to Processing: You have the right to object to how we process your data, including marketing communications.
• Data Portability: In some cases, you can request that we transfer your data to another service provider.

To exercise any of these rights, please contact us at [Insert Contact Email/Phone].

Our website uses cookies and similar technologies to improve user experience and analyse website traffic. For more details on how we use cookies, please refer to our Cookies Policy [link to Cookies Policy if you have one].

We will retain your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

We may update this Privacy Policy from time to time. We encourage you to check this page regularly to stay informed about how we are protecting your personal data.